Call Design has built an international business focused on workforce optimisation solutions and is excited to work with ProHance to offer more advanced optimisation technology to the back office.
CALL DESIGN BECOMES ALVARIA’S DIAMOND PARTNER, EXPANDING GLOBAL REACH
Sydney, Australia, 29 May 2023 – Call Design, a leading provider of workforce optimisation solutions, is thrilled to announce its new status as Alvaria’s first and currently only global Diamond
Alvaria Software Announces Merger with Noble Systems
New combined company will expand its global reach in the Customer Experience technology space Westford, MA. May 10, 2021. Today, Alvaria Software will merge with Noble Systems of Atlanta Georgia,
Supporting and Engaging Remote Agents
In the past year, businesses across the world have seen significant disruptions to their daily operations. For many industries, this has meant, changing the way they operate, enabling staff to
Alvaria Channel Partner, Call Design, Named Premier Australian Partner
This change makes Call Design the sole partner in Australia supporting Alvaria Software customers in the market. International workforce optimisation solutions company, Call Design, has achieved premier partner status with
Meeting your requirements: Call Design’s customised courses
Is there something not quite right in your contact centre, but you can’t quite pin down what? Call Design’s customised contact centre courses can help.
Aspect Software Named #1 Workforce Management Market Share Leader in North America by Pelorus Associates
Date: 11/13/2018, Phoenix, Arizona Alvaria retains top spot in North America in Pelorus Associates’ Workforce Management (WFM) rankings for the 12th consecutive year Alvaria recognized for a reputation of delivering
According to Customers, Alvaria Workforce Management Leads the Pack
November 13, 2018 Shelley Hofman Workforce Management, Workforce Optimization The G2 Crowd results are in: Alvaria has the highest customer satisfaction rating of all leading WFM solutions. The growth and
Call Design Obligations to the European GDPR
The world has embraced this regulation as being necessary in order to do business directly or indirectly with Europe or European companies. Call Design is increasingly requested to confirm compliance
Aspect Software Awarded Patent for Workforce Management Multi-Channel Scheduling System
Alvaria Software a leading provider of native consumer engagement, workforce optimization, and self-service solutions, today announced the award of a new patent for modeling and simulating the interaction dynamics of
